Returns & Exchanges

At My Medic, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unwashed and unworn items with original tags still attached into the original shipping packaging or a secure box.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund once the items reach our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing